At British IPTV, we are committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our IPTV services. By subscribing to our services, you agree to the terms specified in this policy.
2. Eligibility for Refunds
- Subscription Refunds: Refunds for subscriptions are only available under specific conditions. If you are unsatisfied with our services, you must contact us within [specific number of days, e.g., 7 days] from the date of purchase.
- Trial Period: If you are on a trial period, you may request a refund within the trial period if you are not satisfied with our service.
3. Refund Process
- Requesting a Refund: To request a refund, please contact our customer support team at support@britishiptv.pro with your order details and reason for the refund.
- Processing Time: Refund requests are processed within [specific number of days, e.g., 10 business days] from the date of receipt. We will notify you once your refund has been processed.
4. Non-Refundable Items
- Digital Products: Due to the nature of digital products and services, refunds may not be available after [specific number of days, e.g., 7 days] of purchase.
- Service Usage: No refunds will be issued for services that have been fully utilized or if the service has been accessed beyond the trial period.
5. Changes to the Refund Policy
- Policy Updates: We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
6. Contact Us
For any questions or concerns regarding our Refund Policy, please contact us at:
Email: support@britishiptv.pro